Returns and Refunds
As we create our amazingly POSH products in small runs we cannot offer refunds or exchanges if you change your mind.
Please let us know if you find a fault with your purchase and we will be happy to offer you a full refund,exchange or store credit within 14 days of purchase.
Contact via email to; hola @ poshmarkets dot com dot au
within the 14 days so we can resolve any issues.
**Please note that small imperfections may occur on some products due to their handmade nature and are considered a very POSH part of the products aesthetic**
Buyers are responsible for return postage costs and assume all responsibility for any risk of loss, damage or theft during transit. For this reason it is recommended the buyer uses a traceable service and insurance.
If the item is not returned in its original condition with any and all tags attached, the buyer is responsible for any loss in value.
All orders are shipped once a week on a Monday via Australia Post or Sendle and come with their own tracking number. Shipping prices are calculated during the check out process and are based on weight and your location.
Domestic orders usually take up to a week to reach their destination. However, depending on when you order this could be up to two weeks as we only ship orders on Mondays. If you need your order posted ASAP please contact us with your order number at; hola @ poshmarkets dot com dot au and we will try our best to accomodate you.
Free Local Pick up is available if you are able to collect from Port Adelaide: Please wait for notification before picking up your order. Our studio times vary week to week so we will be in touch to arrange a time that will work for us both. This may also include some after regular business hour times.
International shipping coming soon! -International orders will take longer than domestic shipping times. Worldwide prices when available will be calculated during the checkout process and will be based on weight and location. Customs and import duties may be applied to your order when it reaches its destination, POSH Arts and Design is not responsible for these fees.
Approx delivery times as per Australia post and Sendle website for standard parcel delivery:
please note due to COVID-19 there may be some delays